How do I upload a photo, logo or Microsoft Office/FrontPage file to my website?
First select "Administer Site" then enter your admin password to display the Admin Control Menu. On the menu find "Upload Image/File". Click on it, then select Browse (near the bottom of the form) and find your file on your PC and select "open" to place the filename into the input form. Then select "Upload This File" to upload the file. Once the file is uploaded you can reference it on the Remake Home Page Form or in an attached article. You can find instructions on how to reference the file on the Remake Home Page input form. Please note that the image is not automatically displayed on your website after it is uploaded. A reference to the uploaded image must be properly added (via Remake Home Page for example) before it displays.

When I reference my uploaded file it does not show up?
In 99.9% of the instances when this problem is reported to InfoSports the reference to the uploaded file is made incorrectly. It is important to note that on your PC the file ABC.JPG is treated the same as abc.jpg. That is, upper and lower case letter are treated the same. On the InfoSports web server though this is not the case. You must match the filename exactely. To determine the proper filename simply click on Display Directory in the Admin Control Menu to display a list of the files in your upload directory. The proper filename can be seen on the right side of the directory display.

What are the common problems seen with images on websites?

• Most common is the photo size. The maximum width of an image is 640 pixels. Widths greater than this cause the page to "widen". Generally when you scan in a photo the size is large (e.g. 640 width or greater). You need to reduce the width to 640 pixels maximum. Most photo scanning programs have the ability to shrink the photo.
• The filename used sometimes is a problem. You should not have an embedded space in the filename. For example 1234 photo.jpg may not work. It would need to be 1234photo.jpg (in this case). Also special characters are not allowed (e.g. !@`$%). Generally special characters are not permitted in file names since the browsers can't handle them.
• Very large files. The maximum size of an uploaded image is 150,000 bytes.
• Images created in a .jpg format can be reduced further in size by increasing the amount of "loss" in the photo. A 10% "loss" generally is not visible and usually results in a decrease in file size of close to 50%. Remember the smaller the file size the greater the chance that a visitor will stay on your page long enough to see the photo.
• Using a file extension for your image other than .jpg and .gif. Many people upload .bmp files only to find they will not work and/or they display very slowly due to their LARGE size. Some Internet browsers do not recognize .bmp files.

How much disk storage am I allocated for my website and how can I tell how much space is being used?
Tournament websites (no advertising) have a base allocation of 10 MB of disk space plus an additional 10 MB of storage per tournament (a 3 tournament website would have an allocaton of 40 MB). Advertising supported tournament websites have a total allocation of 5 MB of storage. Typically when the website is created it consumes about 0.2 Megabytes. To tell how much space your website is taking perform a "Display Directory" for the Upload Directory, Private Section (no advertising sites) and each of the tournament data directories. Near the top of the directory display you will see "total nnnnn". Take the value for nnnnn and multiply it by 512. This will give you the number of bytes of storage used. Pages created via Add Article and Add Page are contained in another directory (not displayable) and the amount of space used by them is negligible and is usually ignored.

If we take the time to create and maintain our page how do we know that the InfoSports site will be around in the future.
The InfoSports website is one of the longest running youth sports sites on the web. We began the website in July of 1996 and the site is prepaid (at 160% of its current activity levels) thru February of 2006.

How long does my website remain active?
Websites remain active for 4 months. If you still need your website after four months you may purchase additional 4 month increments for as long as you need your website. No advertsing websites which do not renew are subject to removal anytime after the 15th of the month in which your renewal is due. Advertising supported tournament websites remain active for up to 1 month following your tournament completion. Please note that in order to keep your website active you must update it at least once every four months (perform a "Remake Home Page" operation).

I have forgotten my password. How do I get it?
When you first submitted the form to create your website it asked you for 2 passwords. The first one is called the Admin password which is used when you want to make changes to your page. The other is the Private Section password (no advertising sites) which allows visitors to your page to access the private section of your website. The private section password can not be read so if you have forgotten it the way to correct the problem is to simply create a new Private Section password (via the remake Home Page form).

The Admin password can be reset to a random value and emailed to you by selecting Administer Site then clicking on the link near the bottom of the resulting admin password form. Then, assuming that your email address stored with you page is correct, the newly reset password should pop up in your email inbox in a few seconds. If the email address was not entered correctly, the program doesn't know where to send it to so in that case the InfoSports webmaster has to manually reset the password for you. The Admin password is also changeable via a selection on the Administer Page form (you must know the current password though to change it).

How do I renew my website after 4 months?
Select Administer Site on your website, enter your password, a link about the Renewing should appear in the resulting Admin Control Menu screen. Click on the link to display the Renewal Information Page.

What causes my page to load slowly at times?
The most likely causes are:

• Your site may be using the weather.com Weather Magnet. For some reason weather.com can be very slow at times in returning weather information to your page.
• Data is being pulled from another website.
• Any other special program that you have placed on your page.

What is the difference between "Add Article" and "Add Page"?
The "Add Article" feature is used to create a standard appearing article which does not contain (or a minimum amount of) special HTML coding. Please note you may still add some types of HTML coding to your article. However, if you need to insert an HTML table into your article you should use the "Add Page" capability. When using "Add Article" if you insert a new line into the text a new line is automatically inserted into the article. Two newlines automatically creates a new paragraph.

The "Add Page" feature is used for creating a page containing mostly unique HTML code. The "Add Page" capability allows you to create virtually any style of article text that you like within the common page format (left column links, page title, top of page banner, etc). New lines are not inserted into the article when you insert a new line into the text. To add a new line use the HTML code of
for a single spaced new line, or

for a new paragraph.

How can I add other contact persons to my website? (no advertising sites)
To add a contact person you would first add that person using the "Administer Email Names and Addresses" capability of the Admin Control Panel. Up to 50 unique contacts may be used with your website. After you add the contact person you would then insert a fragment of HTML code into the page to create the "Contact XYZ" type link. The code fragment to use is displayed on the "Administer Email Names and Addresses" page. Note: All pages come standard with one "Contact Person". That person is the person whose name and e-mail address is displayed in the "Remake Home Page" form.

I would like for my page to be browsed by others (not associated with my organization). How can others find my page when it is not automatically added to a searchable index?
If you want your page searchable to the general public then please add your link using the add link capability of the Admin Control Menu. Entries in our tournament database can contain a link to your website. If you create your tournament website after you have added your tournament(s) to our database then email us and we will connect the tournament annoucement to your tournament website.

I made a change to my website but when I go to the page the change is not shown. Why not?
You must hit "refresh" or "reload" on your Internet browser to tell it the page has changed so that it knows to go out and get the new page. Otherwise it loads the page from its internal cache (which has the page the way it was before your change was made).

How do I add an article to my website?
First select "Administer Site" then enter your admin password to display the admin selection menu. On the menu find "Add article". Click on it and enter your article into the displayed form. Note: You can also add articles to the private section of your website.

How do I remove outdated and/or unneeded image files (or any other type of uploaded files) from my website image directory?
On the admin screen (displayed after you login to Administer Site) is a selection called Remove File. Use it to remove your outdated files. Use Display Directory to show the filenames of all files in the uploaded files directory.

Where can I get clip art to use with my page?
A set of clip art is available on this site. When you use this set you would reference it as /art/soccer/soccer.gif if for example you wanted to use the soccer ball image on your website.

What is the "private" area of the website for? (no advertising sites)
The private area is used for sharing information with members of your team or organization that you would not want visible to anyone surfing the web. This area of your page has its own changeable password.

What do I enter into the User ID of the box displayed when I try to access the private area of my website? (no advertising sites)
You enter your site's abbreviation. Note: The abbreviation is always in lowercase. The password can be upper or lower case and must match exactely to gain access.

What is the "HTML Code Block" input area on the "Remake Page" form used for?
You can use it to place HTML code directly onto your website. This HTML code is placed near the bottom of the page. One possible use of the HTML Code Block is to add music to your website. However, this capability is general in nature and is limited only by your imagination.

Can I change the background color or use a "wallpaper" on my website? (no advertising sites)
Yes there is a selection on the admin form to use for changing the colors and background for your page. Note: If the wallpaper is being pulled from another site you will need to enter the full URL (e.g. http://something...). To view the background color or wallpaper requires that your browser be at least Netscape 4.x or Microsoft IE 3.x or higher.

What is the purpose of the ticker on the tournament web site?
The ticker provides a way for you to add a short message/greeting or to add a game score to your page.

If I remove the "Administer Site" selection from my home page then how can I modify my website? (no advertising sites)
It is possible to safely remove the "Administer Site" selection on your home page. An "Administer Site" selection has now been permanently added in the private section of your website. Therefore if you do not wish this selection to appear on your home page you can always administer your site via the Private Section of your website.

The question I have is not covered here. How do I contact you to get my question answered.?
Please click here to go to the contact page.